Terms of service

Terms of Service

Effective Date: 31st August 2025

Welcome to Loft Somerset. 

By accessing or using our website, you agree to the following terms. Please read them carefully.

1. General Information

  • Loft Somerset (“we,” “us,” or “our”) is a small, independent business based in Somerset, UK, selling handmade, one-of-a-kind textile accessories.

  • By using our website, you agree to comply with these Terms of Service and all applicable laws.

2. Orders and Payment

  • All orders are subject to availability and acceptance.

  • Prices are listed in GBP (£) and are correct at the time of posting. We reserve the right to update prices without notice.

  • Payment must be completed at the time of purchase via the payment methods provided on our site.

3. Shipping and Delivery

  • We ship within the UK. Delivery times are estimates and not guaranteed.

  • Any customs duties, taxes, or additional charges for international orders (if applicable) are the responsibility of the customer.

4. Returns and Refunds

  • Please see our Return & Refund Policy for full details.

  • Refund postage costs are the responsibility of the buyer unless the item is damaged or incorrect.

5. Intellectual Property

  • All content on this site, including images, text, graphics, and logos, is owned by Loft Somerset and protected by copyright.

  • You may not copy, reproduce, or use any content for commercial purposes without written permission.

6. Product Information

  • Every item is handmade from reclaimed fabrics, so there may be slight variations between products. This is part of the unique nature of our accessories.

  • We make every effort to display colours and details accurately, but we cannot guarantee that your device’s screen reflects the true product colours.

7. Limitation of Liability

  • We make no warranties or representations about the accuracy or completeness of content on this website.

  • Loft Somerset is not liable for any direct, indirect, or consequential damages arising from the use of our products or website.

8. Privacy

  • Your personal information is collected and processed according to our Privacy Policy.

9. Changes to Terms

  • We may update these Terms of Service at any time. Updates will be posted on this page with the effective date. Continued use of the website constitutes acceptance of any changes.

10. Contact Us

If you have questions about these Terms, please contact us at:

Email: hi@loft-somerset.com